When you contact us, we collect the details you share: your name, phone number, email address, property address, and a description of the fire or smoke damage you're dealing with.
We also collect basic technical information automatically when you browse our site, such as your IP address, browser type, device type, and the pages you visit.
We use your contact details to respond to your request, schedule an inspection, and provide restoration services.
We use website data to improve our site, understand what visitors need, and make sure our services reach the right people in West Palm Beach and nearby areas.
Our website uses cookies and similar technologies to remember your preferences and track how you use the site.
You can disable cookies in your browser settings, but some parts of the site may not work as well if you do.
We use third-party analytics tools, like Google Analytics, to see how people find and use our website. These tools collect anonymous data such as page views and time on site.
We may also use third-party services for advertising and communication, which have their own privacy policies.
We do not sell your personal information. We share it only with trusted partners who help us run our business, such as scheduling software or payment processors, and only as needed to serve you.
We may disclose information if required by law or to protect the safety and rights of our team, our customers, or the public.
We keep your contact and project information for as long as needed to provide services and meet legal and accounting requirements.
When we no longer need your data, we securely delete or anonymize it.
We use reasonable security measures to protect your information from unauthorized access, loss, or misuse. This includes secure servers and restricted access to your data.
No method of transmission over the internet is 100% secure, but we work hard to safeguard what you share with us.
You can ask us to access, correct, or delete the personal information we hold about you. You can also opt out of marketing emails at any time.
To make a request, contact us using the details below. We'll respond promptly and help however we can.
Our services are for adults. We do not knowingly collect personal information from children under 13.
If you believe a child has shared information with us, please contact us so we can remove it.
We may update this policy from time to time. When we do, we'll post the new version on this page with a new effective date.
We encourage you to review this page occasionally to stay informed about how we protect your privacy.
If you have questions about this privacy policy or how we handle your data, reach out to us. We're here to help.